Our services include:

• Analyzing collective bargaining agreements, grievance settlements and arbitration awards to formulate company policy for contract negotiations;
• Acting as chief spokesperson in negotiations or at some other level of involvement as determined by the member;
• Counseling at all stages of the grievance and arbitration procedure, including responding to grievances, selecting arbitrators and participating in hearings.
• For non-union staff the same services available to our Union-Free Members at no extra cost

Our services include:

• Conducting Employee Opinion Surveys which highlight and provide solutions to employee needs and perceptions that could result in third party intervention;
• Advising Management and Supervision on Progressive Employee Relations including resource strategies and forward planning;
• Designing organizational communication systems to enhance staff/management relationships including the preparation of policies and procedures.
• Interpreting and advising on Employment Standards, Human Rights and Labour Relations Code issues and, where necessary, representing the Member before these bodies.
• Devising strategies to help the Employer remain Union-free.